Certificate II in Retail - SIR20207

The training is delivered over five (5) days full-time. The remainder of the course is delivered via on-line modules - whereby you can study at your own pace. Training delivered by industry-experienced trainers.

Eligibility

You are eligible if you are:

  • Currently looking for work
  • An Australian citizen or a permanent resident
  • Over the age 15
  • Recognised with a job network agency

Requirements

  • Evidence of registration with an employment service provider, or
  • Evidence of receipt of pension or benefits, or
  • Statutory Declaration plus evidence of Australian citizenship or permanent residency

Dates

  • May 2009
  • Mon 18th - Fri 22nd
  • Session times: 9.15am - 4pm

Training Plan

Core Units

  • Apply point of sales handling procedures
  • Interact with customers
  • Organise and maintain work areas
  • Communicate in the workplace
  • Operate retail technology
  • Work effectively in a retail environment
  • Perform stock control procedures
  • Apply safe working practices
  • Minimise theft

Elective Stream

  • Sell products and services
  • Advise on products and services
  • Merchandise products
  • Balance a point-of-sale terminal
  • Use business technology

Contact Information

Further information can be obtained by visiting the relevant course page on our website, registering your interest, or by discussing your particular training needs with one of our Course Advisors on 08 8208 4888.

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